Responsibilities:

• CIS benchmark: Identified and resolved security vulnerabilities in our GKE clusters
• SSL Certificate Migration: Migrated SSL certificates managed by self-hosted certman to Cloudflare-managed Edge Certificates
• Slack to MS Teams Migration: Created standard alert policies and escalation rules across the organization with integrating Google Cloud Monitoring to OpsGenie and Microsoft Teams
• SRE Dashboards: Built the automation around dashboards-as-code for Grafana from the ground up using the grafonnet library, Terraform and Gitlab CI
• Renovate: Configured Renovate for automatic dependency updates across all repositories within the organization to resolve submodule drifts and Snyk security vulnerabilities
• Google Container Registry Deprecation: Migrated all Docker container images hosted in Google Container Registry to Google Artifact Registry
• Cost-Savings: Analyzed cloud cost reports and identified redundant and unneeded application logs to cut costs on log ingestion
• DevOps: Develops and maintains CI/CD pipelines in Gitlab CI, cloud infrastructure with Terraform and troubleshoots any issues with them
• Scrum Master: Facilitates Scrum ceremonies such as stand-ups, retrospectives, and refinement
• On-call Incident Commander: Responds to incidents in production and creates post-mortem reports, stakeholder communications and action items

Responsibilities:

• Develops high-priority “Fast-Track” Turbo Charging features in C++
• Develops bash scripts of routine tasks such as full-environment deployment, cleanup, and testing.
• Attends regular meetings with clients, team leads, business analysts, and developers for planning, impact assessment, and documentation of ongoing and future projects
• Attends meetings with clients and core product teams regarding UAT/NFT testing of new functionalities/fixes to be deployed in production
• Executes functional, regression, and performance testing for new production features and bug fixes
• Creates comprehensive test result documents and performance analysis
• Involved with the development, testing, and on-site deployment of XL Axiata’s Magic Reload Project which grants the client’s subscribers extra prepaid balance per purchase of a specific denomination, and in turn, an increased revenue for the client
• Developed monitoring bash cronjobs to check production server errors and latency
• Involved with the development of XL Axiata’s Customer Quota Extract Project which grants the client a new functionality to collect data of subscribers’ remaining allowances per month for data analytics
• Involved with the development, testing, on-site deployment and post-deployment support of XL Axiata Server Expansion Project which drastically increased the client’s maximum prepaid subscriber capacity

Responsibilities:

• Subject Matter Expert in Amdocs’ Turbo Charging Product
• Resolves Production Issues
• Reports production defects to the core product team in the form of logs, network packet analysis, among others
• Provides 24/7 on-call support for production incidents
• Provides on-call support for software deployment and quality verification on production
• Involved with the development, testing, and on-site deployment of XL Axiata’s data warehouse optimization which saved the client terabytes of daily disk space consumption